PlanetSustain App – Privacy, Security & Responsible Data Use Secure Sustainability Tracking – Record and monitor sustainability-related data through the PlanetSustain App
Minimal Personal Information – Only essential information is collected for registration, verification, and programme participation
Secure Email Storage – User email IDs are encrypted and stored securely on the server
Privacy by Design – Personal information is handled in accordance with applicable PDPA and GDPR principles
Consent-Based Data Use – Location or other device permissions are requested only when required, with appropriate user consent
No Health Data or Data Monetisation – The app does not collect health information or sell or monetise users’ personal data
PlanetSustain App – Consent, Transparency & Sustainability Data
Relevant Sustainability Data Only – The app captures carbon-emission and sustainability activity data needed for its features
Purpose-Limited Data Use – Information is collected and used only for the purposes clearly communicated to users
Privacy-Protected Environmental Reporting – Aggregated or de-identified CO₂e data may support sustainability reporting and analysis without including personally identifying information.
Track Everyday Climate Actions – Monitor activities such as electricity, transportation, water, plastics, clothing, recycling, tree planting, donations, and carbon-offset initiatives
Turn Data into Measurable Climate Action – Help individuals and organisations understand their environmental impact and take practical steps towards a cleaner, more sustainable future
PlanetSustain App – Email, Data Storage & Secure Retention
Email for Registration & Verification – Used for account verification, Membership ID, password activation, support, and account-related communication
No Mobile Number Required – A personal mobile or contact number is not required for normal registration and use of the app
Secure Email Storage – User email IDs are encrypted and stored securely on the server
Limited Data Retention – Only essential account information is retained for legitimate administrative, regulatory, and verification purposes
Minimal Personal Information – Retained information may include name, city/state, and postal or ZIP code where required
No Advertising or Data Monetisation – Stored information is not used for advertising, profiling, or monetisation
PlanetSustain App – Account Control, Secure Payments & Data Protection
User-Controlled Account Deletion – Users can permanently delete their account directly through the Account Deletion option in the app
Permanent Deletion – Once an account is deleted, it cannot be restored by either the user or InvoSystems.
Secure Payment Processing – Payments are processed through authorised third-party payment providers such as HitPay and/or Stripe
Limited Information Retention – Certain information may be retained only where necessary for legal, regulatory, financial, contractual, or legitimate administrative requirements
Privacy & Security by Design – PlanetSustain gives users greater control over their accounts while maintaining secure and responsible handling of payment and account information
